COMPETITIVE INTELLIGENCE:
A lesson on comparative web presentation
"Marketing is becoming more of a battle
based on information than one base on sales power."
Philip Kolter Marketing Management Prentice Hall
This exercise illustrates the importance of being able to
glean marketing information from internet sources provided by
the companies themselves. These modern business skills of interpreting
multi-media presentations and analysing or discerning the coherent
strategies (or lack of them) behind the structure of a company's
website will be more and more in demand in the future.
Your mission: you should have been given or have chosen two rival
company websites to analyse. For next week's class. Your
current employer is considering acquiring a 5% stake in one of
these two competitors or parallel products. You must brief the
our group on your conclusions on what you could interpert from
their sites. Your web report is only a small part of the meeting
on this subject. Your presentation should be dynamic, informative
and between five and ten minutes in length; Staff meetings should
not last all day!
If you like figures and graphs you can use Kahula
Webtools to analyze the two websites or to go even further
Kahula
Deeplinks. But be careful you can drown in the information.
Editor's note: the kahula project pages require some time to explore
all of their functions. Be sure to play around with them before
coming to any conclusions.
Some Questions to Help You Evaluate or Contrast the Two Firms
What messages both overt an subliminal are projected by the the
two sites?
Did you spot any corporate alliances?
Was it easy to navagate? Were you directed to certain locations?
Were you able to go where you wanted to go?
What if you wanted to buy something?
What if any services do they offer their clients? Are there levels
of access to these services?
Outsourcing: Were you sent to other company's sites?
What did you learn that was unexpected?
Why are the sites constructed in these manner?
Did you notice any Slogans? What do they mean to the company and
its actions?
What are the Strengths, Weaknesses, Opportunities, Threats reflected
or ignored on these websites?
Were there any unique features?
How would you critique their efforts? For example: an image or effect
might be totally cool but worthless to the overall functioning of
the page or the opposite: irritating but essentially a powerful
tool in generating customer loyalty.
Were there any question marks: things that you couldn't figure
out or understand their purpose?
Could you summarize their Marketing Plans from these corporate displays?
Positioning, price, distribution,target market, promotions, objectives,etc?
How about dead links or obviously dated pages?
Can you make some guesses at their present situation?
What recomendations would you make to their webmaster, CEO, Marketing
Department?
If you haven't yet chosen which two companies you'd like to analyse
you could look at
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